PRIVACY POLICY
Global Service Centre (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Name
Phone number
Email address
Physical address
Images of appliances shared for service
Location details for technician visits
b) Non-Personal Information
Browser type, device details, IP address, pages visited, and time spent on the website.
2. How We Use Your Information
We collect information to:
Provide home appliance repair and services at your doorstep
Contact you regarding your service request or booking
Send service updates, confirmation messages, and notifications
Improve our website, customer experience, and service quality
Maintain records and process payments
Prevent fraud and ensure compliance with legal requirements
We do not sell, rent, or trade your personal data to any third party.
3. Sharing of Information
We may share your information with:
Our authorized technicians to complete service at your location
Trusted service partners for repair or replacement parts (only when required)
Legal authorities, if mandated by law or court order
All shared data is limited to what is necessary to complete the requested service.
4. Data Security
We use appropriate security measures to protect your information against unauthorized access, modification, disclosure, or destruction. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website performance. You can disable cookies through your browser settings, but some website features may not function properly.
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their policies before providing any personal information.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request corrections or updates
Request deletion of your information, subject to legal and service obligations
To exercise these rights, contact us using the details below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Continued use of our website means you accept those changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to request changes to your data, you can contact us at:
Global Service Centre
đź“ž Phone: [Your Phone Number]
📱 WhatsApp: [Your WhatsApp Number]
📧 Email: [Your Email Address]
đź“Ť Address: [Business Address]
